There’s a mantra in America that says, “The customer is always right.” This idea is so ingrained in American culture, it’s taken for granted by customers and service workers alike. You can walk into almost any business where people make minimum wage, yell at whoever serves you, and they’ll apologize to you. Frankly, I’m a little surprised politicians haven’t written it into law that customers have the right to treat employees like 18th-century slaves.
This traditional American value is flawed for several reasons I thought went without saying, but given the way I see retail and fast food workers getting treated, apparently, this needs to be said. All people are created equal and endowed with the rights to life, liberty and the pursuit of happiness. Your local fast food chain’s company policy doesn’t trump this fact because the value of a human life isn’t determined by employers. The value of human life is determined by the rarity and brevity of its existence. If there is a God, then humans are sacred projections of God’s love and power. If there is no God, then humans are the universe incarnate, an inexplicable miracle 14 billion years in the making. That’s what you’re bullying when you treat a customer service worker like shit. No human being deserves to be treated like that, and you don’t deserve to treat any other human being like a second class citizen who is beneath you.
Sure, you deserve to get your money’s worth when you pay a business for a product or service, but that doesn’t trump your customer service representative’s right to be treated with basic human dignity. This is especially true when your customer service representative is getting paid minimum wage, which is so far below the cost of living it’s wage slavery. They’re not making enough money to live healthily, enjoy luxuries, save for retirement or invest in continuing education. They’re ruining their bodies working as hard and fast as they can with as few rest breaks as the law allows. They’re watching their infinitely valuable and fleeting life end as fast as the clock turns.
For all they sacrifice to bring you a burger, they’re not getting financially compensated to get treated like shit by selfish, spoiled bullies. They endure it though because if they don’t they’ll get thrown out in the streets and die of starvation in the cold. But just because you gave their oppressive employer a few dollars, and they, in turn, gave you permission to kick their wage slaves while they’re down in life, doesn’t mean you have the God-given right or philosophical justification to do so. If you think customer service workers are lazy bums who deserve everything they get, then walk a mile in their shoes and find out how hard and thankless their lives truly are.
We shouldn’t have to have an argument about whether or not you get to treat other people like dirt. You should simply care about people. Most human beings believe in religion, and every religion mentions somewhere in their holy texts that you should love other people. I think Sam Harris (an atheist) put it best when he said, “…every person you have ever met, every person will suffer the loss of his friends and family. All are going to lose everything they love in this world. Why would one want to be anything but kind to them in the meantime?”
Look at life from the point of view of the people who are serving you. They’re sweating and bleeding for you. They’re busting their asses to fill every order as quickly and accurately as possible. Inevitably they’re going to make mistakes, and while it may be in your right to ask politely to have your order modified or remade, you’re inconveniencing your already overworked servants. You’re making their lives harder by sending them back to the kitchen than they’re making your life harder by getting your order slightly wrong. If you’re kind enough to give money to charity at Christmas then why not extend that kindness to let a few mistakes slide? You can take more genuine joy in helping your servers by not making their job harder than you can by getting your order right. The least you can do is not go out of your way to belittle them.
Despite what I’ve said so far about the righteousness of treating other people well, we’re all human. And when you treat people like shit they tend to respond in kind. Customer service workers have to put up with abuse every day at their dead-end jobs that they dread going to and know they won’t have forever. If you consistently inconvenience and bully them, it’s only a matter of time before one of them spits in your food or worse. I won’t say their retribution is right or wrong, but I will say that you brought it on yourself.
Also, be vividly aware that the consequences of your negative behavior don’t stop in the kitchen. Every time you treat someone poorly, you weigh down their mind with another negative experience that they’ll carry with them for the rest of their lives. These experiences add up and color the way they see the world. They can only endure enough abuse before their soul turns dark and they begin lashing out at other people. The people they take out their anger at you on will, in turn, be haunted by their own karma ghosts that will affect how they treat others. That’s how the world turns into a bad place to live. Your childish behavior isn’t just part of the problem. It is the problem.
If you’re truly selfish enough to justify treating other people worse than you expect to be treated, then you need to recognize that this manifestation of your selfishness is merely a symptom of a greater flaw in your character that is affecting other aspects of your life negatively. For your sake as well as everyone else, see a therapist and get help. You and everyone else will be happier for it.
If you enjoyed this post, you’ll also like these:
Predatory Capitalism Creates Poverty
- Poverty is the root of the world’s biggest problems, and predatory capitalism is the root of poverty
- The fundamental problem with the economy
- The poor aren’t taking all your money. The rich are.
- 7 economic injustices we all accept
- The downside of economic growth
- Cost/benefit analysis of economic oppression
- How predatory capitalism warps the way we define maturity
- The lottery is a microcosm of America
- Stop talking about guns and start talking about poverty
- How the economy works (Comic)
Socialism and Communism
- Americans need to learn the difference between socialism, communism, and capitalism
- Billionaires won’t save you, and socialism won’t kill you
- Who will help me make some bread? (Short story)
The Life of the Rich
- The legacy of a billionaire
- The letter I’ll never send my CEO
- This Was Your Life: The billionaire (Comic)
- How becoming a billionaire works (Comic)
The Life of the Poor
- What it’s like to be poor
- My American Beauty-esque rant about life in America
- Why do poor people play the lottery?
- Why are Americans so violent and unhappy?
- You might be depressed because the system is crazy, not because you are
- The Adventures of Monk and Punk: Book 1 (Comic)
- Occupy LOL Street: The Plight of the Homeless (Comic)
Oppression in the Workplace
- Advice for young workers
- Stop treating people like shit and they’ll start giving a fuck
- 7 ways worker’s rights still need to improve
- 7 reasons minimum wage should be higher
- The injustice of employee contracts
- Professionalism is a straitjacket
- We need to do more to help people get the job they’re suited for
- A Brief History of the Working Class (Comic)
Success and Retirement
- Life Path Flow Chart
- Why does it have to be so hard to retire?
- How to escape poverty
- Have a healthy balance of passion and duty
- Is it lazy to not want to work?
The Housing Market
- The housing market is a crime against humanity
- Suburbia is a sensory deprivation chamber
- How the housing market works (Comic)
Healthcare in America
The Stock Market
- How the stock market works (Comic)
- How bank greeters work (Comic)
- How freedom works (Comic)
- What America’s class and tax system really looks like
- 12 Things wrong with America’s tax system
- Why do so many small businesses fail?
- A novel approach to taxing the rich
- Introduction to cryptocurrency
- The most important factor in the value of cryptocurrencies, and how it applies to STEEM
Fixing the Economy
- My 1-point plan on how to save the world
- Humanity’s quality of life is relative to the quality of business model we use
- Politics won’t stop being evil until economics stops being evil
- Collapse is the product of unsustainability. Sustainability is the product of sustainability.
- The economy needs a love stimulus
- The world won’t get better until you stop being a consumer whore
- Buy a better world by donating dividends
- One dollar equals one vote in the economy
Feel free to leave a comment.